UX Design and UX Writing to enable intuitive access to geodata | EBP

The canton of Solothurn operates a geoportal to give users from various fields access to geodata. In practice, many users were experiencing difficulties getting to grips with the geoportal’s download function. After being commissioned by the canton, our UX team succeeded in simplifying the download process, identifying unnecessary information, integrating new data formats, creating a navigational overview, and offering appropriate points of entry for different target groups. While working on the project, we placed great value on navigational clarity via icons, maps, tables, and precise function names. Thanks to our user-centered optimization, the various user groups are now able to quickly access the data they need.

Our services

Define target groups
Conduct qualitative interviews with various user groups
Define new and more intuitive user navigation scheme
Develop prototype
Sketch UI design
UX writing: Ensure clear naming of functions and labeling
Iteration: Review concept and texts via user tests
Draft final user-interface concept, including recommendations for customers and insights gained from interviews

Als Basis analysierten wir die Bedürfnisse der Zielgruppen, darauf aufbauend erstellten wir das neue Bedienkonzept

We first analyzed the needs of the target groups, we then used our findings to create the new user-interface concept.

In Nutzertests überprüften wir unsere Hypothesen

We checked our hypotheses in user tests.

Der visuelle Zugang über Karten erwies sich für gelegentliche User als besonders intuitiv, Poweruser bevorzugten kompakte Tabellen, da sie genau wissen, wonach sie suchen

Visual data access via maps proved to be especially intuitive for occasional users, while advanced users who knew precisely what they were looking for preferred compact tables.